Crafting a Digital Transformation Framework: The Complete Guide
In an era where shifting towards a digital economy is vital for success, insights from Gartner highlight that a staggering 91% of organizations are engaging in various digital transformation initiatives, and 87% of senior leaders recognize digitizing their enterprise as a critical priority. Despite these encouraging statistics, a Forrester study reveals that just 21% […]
Best Practices in IT Procurement: The Ultimate Guide
Navigating through the IT procurement process often seems like moving through a labyrinth with a blindfold on. The intricate journey of choosing the correct technology, finalizing contracts, and maintaining cost efficiency without compromising on quality presents a considerable challenge for numerous organizations. Recent studies highlight a 10.6% worldwide surge in procurement needs coupled with […]
Everything You Should Know About Network Security Implementation
In a world where data breaches and unauthorized access are becoming increasingly common, it’s vital to have a robust network security plan in place. Research shows that only 38% of businesses claim they are equipped to handle a complex cyber attack, indicating a significant gap in preparedness. This is where a network security plan […]
IT Outsourcing Advantages and Disadvantages
An unprecedented 84% of small and medium-sized businesses lack the budget and technical skills to manage their technology in-house, as revealed by an ITPro survey. This glaring gap has led many to explore the benefits of IT outsourcing. “Outsourcing IT services is no longer just a trend,” notes Jonathan Sandmel, CEO of Steady Networks. “It’s […]
What You Should Know About Managed Services vs. Staff Augmentation
Are you struggling with the challenge of scaling your business’s IT operations? You’re not alone. According to Gartner, global IT spending is expected to reach $4.6 trillion in 2023, representing a 5.5% increase from the previous year. This is a clear indicator of how critical IT is to businesses’ long-term success. When it comes to […]
9 IT Help Desk Best Practices You Should Understand
As your business grows, your helpdesk support ticket volume skyrockets. The larger the volume of tickets, the more likely they are to go unresolved, leading to downtime that can cost as much as $9,000 per minute . In a rapidly changing digital landscape, it’s essential for your IT helpdesk to be able to stay ahead […]
Break-Fix vs. Managed Services: What’s the Difference?
Did you know that 60% of businesses that lose their data shut down within six months of the disaster? This statistic illuminates a stark truth about today’s digital landscape. “As the digital world continues to evolve, maintaining seamless IT operations is not just a preference, it’s absolutely necessary,” says Jonathan Sandmel, CEO for Steady Networks. […]
Understanding How to Answer Support Tickets
If there is one thing that can rapidly undermine a business’s reputation, it’s an overflowing inbox of unresolved IT support tickets. A Salesforce report found that 80% of customers said the experience a business provides is just as essential as its products or services. The pain point here is clear: how you handle support tickets […]
How to Choose a Managed Services Provider: Your Updated 2023 Guide
With technology playing a crucial role in driving growth and innovation, there has been a significant trend of over 92% of G2000 organizations turning to managed service providers (MSPs) in recent years to leverage their expertise and relieve the burden of complex IT operations. In this blog post, we will explore the key factors that […]
Data Migration From Legacy Systems in 8 Steps
As technology evolves at an unprecedented pace, companies must embrace digital transformation to stay ahead, improve business operations , and meet changing market demands. According to Gartner, 91% of businesses are already involved in some form of digital transformation, while 87% of company executives consider digitization as one of their top priorities. Data migration from […]