New Mexico IT Company

Improve your IT outcomes with one of the leading IT companies.

Get Proactive IT Services From the Best IT Services Company in New Mexico

Benefit from a wide range of full-time technology solutions from one of the most trusted IT companies.

Why choose Steady Networks as your IT firm in New Mexico?

  • See a 29.9% IT support ticket reduction within your first year of partnering with us for managed services.
  • Solve IT issues with ease with an IT company that has a 99.1% customer satisfaction rating for service tickets.
  • Reduce downtime with an average helpdesk resolution time of 24.6 minutes for information technology issues.
  • Make educated IT decisions and reach your goals with a customized three-year strategic technology plan.
  • Gain control over your IT spending and improve your ROI with a predictable IT budget and a flat monthly fee.

Request a Quote From Our IT Firm in New Mexico

Testimonials

What Clients Say About Our IT Services Firm in New Mexico

Steady Networks

IT Company in New Mexico

6211 San Mateo Blvd NE Suite 170, Albuquerque, NM 87109, United States

Get Comprehensive IT Solutions From Our New Mexico Tech Company

Managed IT Services

Improve your organization’s productivity with a complete suite of managed services for large, medium, and small business management.

Cybersecurity

Step up your digital defenses and protect your company’s vital information with Steady Networks’ full-featured cybersecurity package.

Cloud Services

Take advantage of Steady Networks’ years of experience in the cloud and as a Microsoft Silver Partner, and gain access to the most cutting-edge technologies available.

IT Support

Get proactive solutions for your biggest IT challenges and build a resilient system that supports your business goals.

IT Helpdesk

Resolve issues quickly with a local help desk determined to answer 100% of tickets issued daily and to do it within an average of 24.6 minutes.

Network Support

Avoid outages with a more reliable network customized to your organization, including IT asset management and network health analysis.

IT Consulting

Create a better future for your organization with IT consulting services that proactively provide long-term planning and offer expert insight.

Data Backup

Enjoy support from an IT company that remediated 3,392 backup issues in the past year and provides ongoing monitoring for your systems.

Business Continuity

Reduce downtime and loss of revenue with a New Mexico IT firm that knows how to handle emergencies with system recovery solutions.

Secure Your Organization’s Efficiency with a Trusted IT Firm

Contact us to learn more about the managed IT services we use to level up your infrastructure.

Our Numbers

What Sets Steady Networks Apart as a Leading IT Firm in New Mexico

100%
Of IT service tickets resolved before 5 PM daily
24.6 Minutes
Average resolution time for IT issues
29.9%
Reduction in support tickets from year one to year two

Unlock Improved Business Outcomes with Our IT Services Firm in New Mexico

New Mexico IT Companies

Protect Your Investments with Intelligent Disaster Recovery Solutions

With one of the top IT companies in New Mexico as your trusted technology partner, you can remain confident in your organization’s ability to handle emergencies with standardized system recovery solutions that provide:

  • Off-site data backups
  • Data recovery services
  • Localized data backups
  • Automated backup solutions

Work with an experienced technology company for disaster recovery planning and learn how to protect what matters in your system.

Launch Quickly With a Comprehensive Onboarding Process

As one of the leading IT firms in New Mexico, we get your managed services started quickly with our onboarding process.

Our team ensures everything is set up correctly from the very beginning and deployed so you can take advantage of all our IT services.

Your 30-day onboarding process includes:

  • A kickoff meeting
  • Addressing short-term critical issues
  • Initial documentation transfer
  • Elimination of short-term IT issues

After 60 days, our technology company implements a proactive maintenance schedule, proposes critical system upgrades, and continues to maintain top-quality IT services for your organization.

IT Company New Mexico
IT Firms in New Mexico

Get Proactive About Security With Our Cybersecurity Maturity Model Certification

Steady Networks is a New Mexico IT Company that is certified by the CMMC Accreditation Body as a Registered Provider Organization.

That means we’re your experts when it comes to meeting requirements for DFARS 7012 compliance. Solutions include:

  • Configuring DNS filtering to your tenant
  • Configuring backup solutions to your environments
  • Configuring identity management in the Azure Active Directory

In addition, we’ll implement Microsoft 365 GCC High Exchange Online, Advanced Threat Protection (ATP) and Data Loss Prevention (DLP).

Create Long-Term Solutions With a Dedicated vCIO

As a trusted tech company in New Mexico, our consulting services aim to create long-lasting solutions in your IT infrastructure.

Take advantage of our virtual Chief Information Officer (vCIO) services to improve every aspect of your small business’s infrastructure with:

  • Reviewing benchmarks and KPIs and looking for anything out of alignment.
  • Reviewing asset summaries and looking to replace aging hardware
  • Security recommendations based on the latest security threats
  • Managing priority items that help you stay ahead of any major changes

Take a deep dive into your technology company’s information technology and develop new solutions that keep you one step ahead of emerging issues.

IT Companies in New Mexico
FAQ

FAQs About Our IT Services Firm in New Mexico

How Quickly Can Steady Networks Resolve My IT Issues?

Time is of the essence in business. At Steady Networks, our average helpdesk resolution time is a mere 24.6 minutes. We're committed to resolving 100% of the service tickets issued daily before 5 PM.

So, whether it's a minor glitch or a major issue, we're on it faster than you can say “outage”. We understand that downtime is costly, and we're here to get you back on course as quickly as possible.

Are Your Customers Satisfied?

Customer satisfaction is our ultimate goal. We boast a 99.1% customer satisfaction rating for our service tickets. That's not just about fixing IT issues; it's about providing a service experience that leaves you feeling confident and secure.

Our team doesn’t just solve the immediate problem, we make sure end users have a pleasant experience.

Can You Help Me Plan for the Future of My IT?

Absolutely, foresight is everything. We offer a customized three-year strategic technology plan. This plan involves a deep dive into your current IT infrastructure, reviewing benchmarks, KPIs, and even considering hardware upgrades.

It's a holistic approach aimed at not just solving today's problems but also anticipating tomorrow's challenges. We're your strategic partner, helping you navigate the complex landscape of IT just as a seasoned caddy would guide you through a tough course.

How Secure Are Your Services?

In today's world, security is paramount. We're certified by the CMMC Accreditation Body, making us experts in DFARS 7012 compliance. We offer a comprehensive suite of security services, including DNS filtering, backup solutions, and identity management in Azure Active Directory. We also implement Microsoft 365 GCC High Exchange Online, Advanced Threat Protection (ATP), and Data Loss Prevention (DLP). It's a full-fledged approach to security, ensuring that you're protected from top to bottom.

What's Included in the Onboarding Process?

Onboarding with us is like a well-planned practice round before a big tournament.

Your first 30 days will include a kickoff meeting to align our goals, immediate action on any short-term critical issues, and the initial transfer of all necessary documentation.

After 60 days, we move into a proactive maintenance schedule, propose any critical system upgrades, and continue to provide top-notch IT services. It's a thorough process designed to ensure that you're not just up and running, but sprinting toward your business goals.

Partners That Trust Our IT Company in New Mexico

Steady Networks and IT Solutions Join Forces

We are pleased to announce a new partnership with IT Solutions Consulting, a managed services provider headquartered in Fort Washington, PA. IT Solutions has a robust reputation in the IT industry and is backed by 30 years of experience. Together, we’ll continue to deliver top-tier service with our combined team of technology professionals under the IT Solutions name. Click here for more details.