IT Outsourcing Advantages and Disadvantages

Benefits of IT Outsourcing

An unprecedented 84% of small and medium-sized businesses lack the budget and technical skills to manage their technology in-house, as revealed by an ITPro survey. This glaring gap has led many to explore the benefits of IT outsourcing. “Outsourcing IT services is no longer just a trend,” notes Jonathan Sandmel, CEO of Steady Networks. “It’s […]

What You Should Know About Managed Services vs. Staff Augmentation

Are you struggling with the challenge of scaling your business’s IT operations? You’re not alone. According to Gartner, global IT spending is expected to reach $4.6 trillion in 2023, representing a 5.5% increase from the previous year. This is a clear indicator of how critical IT is to businesses’ long-term success. When it comes to […]

9 IT Help Desk Best Practices You Should Understand

As your business grows, your helpdesk support ticket volume skyrockets. The larger the volume of tickets, the more likely they are to go unresolved, leading to downtime that can cost as much as $9,000 per minute . In a rapidly changing digital landscape, it’s essential for your IT helpdesk to be able to stay ahead […]

Break-Fix vs. Managed Services: What’s the Difference?

Did you know that 60% of businesses that lose their data shut down within six months of the disaster? This statistic illuminates a stark truth about today’s digital landscape.  “As the digital world continues to evolve, maintaining seamless IT operations is not just a preference, it’s absolutely necessary,” says Jonathan Sandmel, CEO for Steady Networks.  […]

Understanding How to Answer Support Tickets

How to Handle Support Tickets

If there is one thing that can rapidly undermine a business’s reputation, it’s an overflowing inbox of unresolved IT support tickets. A Salesforce report found that 80% of customers said the experience a business provides is just as essential as its products or services. The pain point here is clear: how you handle support tickets […]

Types of Managed IT Services

Types of Managed Services

If you are running a business in today’s digital age, you know that having a robust IT infrastructure is crucial to your success. Managed IT services can help you achieve this goal. They help to streamline operations, increase efficiency, and reduce downtime, which ultimately leads to increased productivity and profitability. There are various types of […]

The Top Albuquerque Music Festivals

Best Albuquerque Music Festivals

Albuquerque, New Mexico is home to over 150 museums, a historic downtown district, and some of the most beautiful natural attractions desert landscapes in the country – did you know that it’s also home to some awesome Albuquerque music festivals as well? The city boasts a wide range of music festivals that cater to different […]

Santa Fe’s Top Industries To Know About

Santa Fe, New Mexico, is a vibrant city with a diverse economy that is supported by a variety of industries. From high-tech start-ups and small business es, to government, trade, and transportation, this desert city is the capital of New Mexico and has a lot to offer in terms of job opportunities and economic growth. […]

Largest Tech Companies in Albuquerque

In recent years, New Mexico’s Southwest city of Albuquerque has established a vibrant tech sector as part of its growth.   From large well-known corporations to small start-up ventures, Albuquerque is home to some of the most innovative companies on the market today. In this blog post, we’ll dive into the top tech companies in […]

The 7 Main Network Security Types That Every Business Should Be Using

Network security is one of the most important aspects of any business. Without it, your company’s data is at risk of being hacked or stolen by cybercriminals. But did you know that it isn’t quite as simple as all that, and that there are many different types of network security ?  Having well-rounded cybersecurity is […]